Our Most Wanted

People who bounce checks or reverse credit card charges

One of the most frustrating things in business is when a customer bounces a check and makes no effort to pay for the merchandise they have received. Many merchants make an effort to collect bad checks and when their efforts are not successful they simply write off the loss and forget it. I take a different view of this matter. When I get a bad check I always attempt to contact the individuals at least 3 times (phone, mail and email). Anyone can make an honest mistake and bounce a check. But 99% of us will get embarrassed and cover the check as soon as possible.

After three contacts if these people refuse, they are added to our "Most Wanted" page and mentioned in our email newsletters. The soccer community is small. There are not millions of people involved in it. In many cases people that are involved in soccer coaching recognize these names. I am hopeful that in some small way I can develop a reputation for these people and possibly prevent other companies, vendors, tournaments, etc. from being ripped off.

It's not a nice thing to have to post information about people who don't pay for the merchandise they receive, and we don't like doing it. But, we don't have the time, energy or, quite frankly, it doesn't make financial sense to go the legal route chasing these people.

 

Fraudulent Credit Card Use

Ansumana Keita - 7925 Ch. Kingsley Appt 1515, Cote St. Luc, Montreal, QC H4W 1P5 Tel 514 568 1073 Email ansumanakeita@rocketmail.com

This guy placed an order on our web site in November 2009 for $170 worth of books and DVDs. The credit card he used belonged to someone in Sydney, Australia. The credit card company canceled the charge and a "Fraud" report was initiated. I called Keita and he said it was a mistake and he had no idea what was going on. I mailed him the paperwork but it was returned saying he had moved.

I called him again (I'm surprised he gave his real phone number and email address when he ordered using a fraudulent credit card). He confirmed his email address was correct and I emailed him the details. He said he would get back to me. Over a week later and he hasn't replied.

After doing some research, I believe he is from Liberia and still lives in Montreal. He might work for Mofak International as a General Manager.

We are passing on his details and the Fraud Report to the police. Remember his name and do business with this guy at your peril.

 

 

 

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